As a user I need to control what goes into the text fields in tags and activities.
Having dropdown lists would be very useful a) for consistency, b) to guide the user to select appropriate responses, c) where there is a procedure to clearly show "step 1, step 2, step 3 etc" or "stage 1, stage 2, stage 3"
Yes this would be very useful!
This would be exceptionally useful. Free-text is dire for reporting and data integrity reasons while drop-down/select lists will only allow the desired information to be selected.Plus CRM rivals BeaconCRM have got this feature! :o
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